Help
Questions & answers
Everything about buying, downloading and printing your art.
How do I get my art?
Right after checkout you get an instant download, plus a link in your confirmation email. No waiting, and nothing ships.
What's included?
High-resolution digital files sized for five standard ratios — so you can print small or large from the same purchase.
Can I print at home?
Yes — at home, at a local print shop, or through an online printing service. Whatever's easiest for you.
What sizes can I print?
From A4 up to a large statement piece. The files stay sharp at common frame sizes.
Do you ship physical prints?
No — OchreAtlas is digital-only. You download and print, which keeps it fast and affordable.
What's your refund policy?
Because files are delivered instantly, sales are final. If something's wrong with your file, message me and I'll make it right.
Can I share or resell the files?
The art is for personal use only — please don't resell or share the files. See our License page.
Still need help?
Head to the Contact page and send a message — I'm happy to help.